Maintenance and Repairs

Maintenance and Repairs


For any general maintenance please complete the maintenance request form by clicking on the picture.
Please save the document to your computer / phone prior to completing.   

 Maintenance-Request.JPG

For any emergency maintenance* during the times we are closed, please use one of the tradespeople below:

Service:  Contact:        Contact Number:   
Plumber Allsite Plumbing 0429 888 683
Electrician DC Electrical 1300 707 694
Locksmith JMC Locksmiths 0499 779 799

*definitions of what constitutes emergency maintenance

Emergency repairs

The Act states emergency repairs are:

  • a burst water service or a serious water service leak
  • a blocked or broken lavatory system or fittings
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply to the premises
  • a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating
  • a fault or damage that makes premises unsafe or unsecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises, or
  • a serious fault in any staircase, lift or other common area which inhibits or unduly inconveniences residents in gaining access to or using the premises  

The property manager/owner must organise and pay for any emergency repairs. The tenant should try to contact the property manager or nominated repairer. If neither can be contacted, the tenant can get a suitably qualified person to carry out emergency repairs to a maximum value of two weeks’ rent, or can apply to the Tribunal for an order about the repairs.

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